Know what brings them back
Product and reorder analytics for Shopify retention
Which products earn a second order, which quietly lose customers, and which are about to go out of stock on the people most likely to reorder.
Repeat-purchase leaderboard
Low stock — 12 customers due to reorder
Often the last order before a customer lapses
The problem: bestsellers and retention drivers are not the same list
Every store knows its top sellers by revenue. Far fewer know which products a customer has to buy before they become a repeat customer — or which product is quietly the last thing people order before they disappear.
Those are different questions, and only the second one tells you anything about retention.
Orders, products, and reorder behaviour in one place
ChurnMiser reads your order history at the product level: a leaderboard of what actually drives repeat purchase, per-customer recommendations for what a given person is most likely to buy next, and low-stock alerts weighted by who is due to reorder.
A stockout is a retention event. If the item a customer reorders every six weeks is unavailable the week they come looking, that is a churn risk created by inventory, not marketing.
It feeds the campaigns
Product signals flow into AI Marketing, so a win-back offer can lead with the item that customer is most likely to want rather than a generic sitewide discount. Relevance is what makes a win-back land.
More of the platform
- Customer IntelligenceEvery customer scored for churn risk nightly and sorted into segments built from real order history — so you know who to save before they go quiet.
- AI MarketingEmail, SMS, and post-purchase offers written by AI, enrolled automatically from churn risk, and delivered through the tools you already run.
- Cart RecoveryCatch carts as they are abandoned and win the shopper back with AI-written email and SMS — discounts sized to the customer, not a blanket giveaway.
- Drop-offA funnel view and cursor heatmap show exactly where shoppers stall before checkout, with an AI read on the likely cause and the fix to try first.
- Revenue AttributionEvery order matched back to the campaign that drove it, so you can see the revenue each win-back actually recovered — by campaign, segment, and channel.
- AI OperatorAsk questions about your customers in plain language — churn risk, segments, what to do next — and get answers grounded in your real order data.
- Churn MitigationHow customer intelligence, AI marketing, drop-off analysis, and product signals work as one loop to keep customers buying for longer.
- IntegrationsChurnMiser decides who to contact, what to say, and when — then delivers through the commerce and email tools you already run. Nothing to migrate.