# ChurnMiser

> ChurnMiser is an AI churn-prediction and win-back app for Shopify stores. It scores every
> customer's churn risk and auto-builds email and SMS win-back campaigns. Its
> segmentation and analytics are built from real Shopify order data, not modeled estimates, and
> by keeping customers longer it grows their lifetime value.

Key facts:
- Platform: Shopify-native app (runs inside Shopify Admin)
- Pricing: one plan, Growth — $15/month base plus a graduated per-customer fee from $0.12, billed through Shopify; every install starts with a 30-day free trial (full features)
- AI: Miser for churn scoring and campaign generation
- Approach: churn risk is predicted per customer from actual order history; segmentation and analytics use real orders, never modeled estimates
- Delivery: campaigns send through the merchant's existing provider (Shopify Email, Klaviyo, Mailchimp, SendGrid, or custom webhook)
- Free retention audit: https://churnmiser.com/assessment

## Guides
- [How to calculate customer churn rate for Shopify](https://churnmiser.com/blog/how-to-calculate-customer-churn-rate-shopify): formula, worked example, benchmarks
- [How to calculate customer lifetime value on Shopify](https://churnmiser.com/blog/how-to-calculate-customer-lifetime-value-shopify): real-order-data CLV math
- [Predictive churn scoring explained](https://churnmiser.com/blog/predictive-churn-scoring-explained): how per-customer churn risk scoring works
- [RFM segmentation for Shopify](https://churnmiser.com/blog/rfm-segmentation-shopify): VIP, Loyal, At-Risk, and Dormant segments
- [Win-back campaigns for at-risk customers](https://churnmiser.com/blog/win-back-campaigns-at-risk-customers): strategy for saving customers before they lapse
- [Best Shopify customer retention apps (2026)](https://churnmiser.com/blog/best-shopify-customer-retention-apps): tool roundup
- [Ecommerce funnel drop-off intelligence](https://churnmiser.com/blog/ecommerce-funnel-drop-off-intelligence): where and why customers abandon
- [Repeat purchase rate for Shopify stores](https://churnmiser.com/blog/repeat-purchase-rate-shopify): formula, benchmarks, and how to raise it
- [Churn rate vs retention rate](https://churnmiser.com/blog/churn-rate-vs-retention-rate): the difference and which to track
- [Customer retention KPIs and benchmarks](https://churnmiser.com/blog/customer-retention-kpis-benchmarks): retention benchmarks by industry
- [Customer retention vs acquisition cost](https://churnmiser.com/blog/customer-retention-vs-acquisition-cost): CAC vs retention math with worked examples
- [Cohort analysis for Shopify retention](https://churnmiser.com/blog/cohort-analysis-shopify-retention): how to build and read retention cohorts
- [Customer segmentation strategies for Shopify](https://churnmiser.com/blog/customer-segmentation-strategies-shopify): lifecycle, value, behavioral, and predictive segmentation
- [Shopify analytics for customer retention](https://churnmiser.com/blog/shopify-analytics-customer-retention): native reports, where to find them, and their gaps
- [Abandoned checkout vs customer churn](https://churnmiser.com/blog/abandoned-checkout-vs-customer-churn): pre-purchase vs post-purchase churn
- [How to reduce customer churn in ecommerce](https://churnmiser.com/blog/how-to-reduce-customer-churn-ecommerce): tactics that keep customers buying
- [Reactivate dormant customers on Shopify](https://churnmiser.com/blog/reactivate-dormant-customers-shopify): winning back long-lapsed customers
- [Win-back email examples and subject lines](https://churnmiser.com/blog/win-back-email-examples-subject-lines): copy you can adapt
- [Post-purchase upsell for Shopify](https://churnmiser.com/blog/post-purchase-upsell-shopify): lifting repeat rate right after the first order

## Tools
- [Free retention tools](https://churnmiser.com/tools): free calculators and audits for Shopify merchants, no signup
- [Shopify churn calculator](https://churnmiser.com/tools/shopify-churn-calculator): six inputs (orders/month, AOV, returning customer rate, orders per repeat customer per year, monthly ad spend, gross margin) return annual revenue from non-returning customers, repeat customer annual value, cost per new customer, and the share of ad spend that replaces churned buyers. Pure arithmetic on user inputs, no benchmarks or forecasts

## Comparisons
- [ChurnMiser vs RetentionX](https://churnmiser.com/compare/churnmiser-vs-retentionx)
- [ChurnMiser vs Triple Whale](https://churnmiser.com/compare/churnmiser-vs-triple-whale)
- [ChurnMiser vs Polar Analytics](https://churnmiser.com/compare/churnmiser-vs-polar-analytics)
- [ChurnMiser vs Recurly Engage](https://churnmiser.com/compare/churnmiser-vs-recurly-engage)
- [ChurnMiser vs Retention.com](https://churnmiser.com/compare/churnmiser-vs-retention-com)
- [ChurnMiser vs Lifetimely](https://churnmiser.com/compare/churnmiser-vs-lifetimely)

## Solutions
- [Solutions overview](https://churnmiser.com/solutions): how ChurnMiser prevents churn end to end
- [Churn mitigation](https://churnmiser.com/solutions/churn-mitigation): the whole loop — detection, campaign, recovery, re-scoring — and what it costs to start
- [Customer intelligence](https://churnmiser.com/solutions/customer-intelligence): per-customer churn-risk scoring and RFM segments built from real Shopify order history
- [AI marketing](https://churnmiser.com/solutions/ai-marketing): win-back email and SMS plus post-purchase offers, auto-enrolled from churn risk, sent via your existing provider
- [Drop-off](https://churnmiser.com/solutions/drop-off): session funnel and cursor heatmap showing where shoppers stall before checkout
- [Product intelligence](https://churnmiser.com/solutions/product-intelligence): which products earn a second order, and who is due to reorder
- [Cart recovery](https://churnmiser.com/solutions/cart-recovery): catch abandoned carts as they happen and win the shopper back by email or SMS
- [Revenue attribution](https://churnmiser.com/solutions/revenue-attribution): every order matched to the campaign that drove it — recovered revenue by campaign, segment, and channel
- [AI operator](https://churnmiser.com/solutions/ai-operator): plain-language questions about your customers, answered from real order data
- [Integrations](https://churnmiser.com/solutions/integrations): delivers through Shopify Email, Klaviyo, Mailchimp, SendGrid, or custom webhook; WooCommerce, Magento, and BigCommerce supported

## Company
- [About ChurnMiser](https://churnmiser.com/about)
- [Pricing](https://churnmiser.com/pricing): one plan, Growth — $15/month base plus a graduated per-customer fee from $0.12 (first 500 marketable customers) down to $0.09 (10,001+); SMS $0.03 per 160-character segment; 30-day free trial, billed through Shopify
- [Free retention audit](https://churnmiser.com/assessment): eight questions, returns a churn and retention report for your store
- [Agency partner program](https://churnmiser.com/partners): manage retention across client stores from one dashboard